Who is Neto?
Neto was officially launched in April 2007.
We are a team of developers, designers & e-commerce experts that work around the clock to deliver the best e-commerce software and services available to Australian businesses.
Our customers include some of Australia's best known online retail success stories and Australia's largest eBay trader. Whether you are a business looking to start out online or you have outgrown your current system, we are here to help.
Our complete end-to-end service offering includes; hosted e-commerce software solutions, website & ebay store design, marketing, 3rd party logisitcs, training and consultation services.
Neto's hosted e-commerce software enable businesses of any size to develop and maintain powerful online stores that integrate with leading accounting platforms, payment gateways, shipping carriers and sales channels. Click here to learn more about our software.
We ENVISAGE A WORLD where traditionally COMPLEX ECOMMERCE PROBLEMS are SOLVED through the
use of Neto's proprietary software and services.
Our Management Team
Ryan Murtagh - Founder
Ryan is one of the founding directors of Neto and has been immersed in the online space for the
past ten years.
He studied at the Queensland University of Technology and the Grenbole School of Management in France. Prior to developing Neto, Ryan owned and operated a number of successful online retail businesses himself. He has a real 'flair' and passion for the online space, which is evident in his continual involvement in the development of the Neto suite of products.
Simon Yuen - Founder
Simon is a programming ninja, he loves to code. He studied at the University of Queensland before joining Ryan in 2006 to develop the Neto concept.
Today, Simon's principal role is Lead Programmer. He is responsible for bringing ongoing innovation
to the Neto suite and also managing a team of talented developers.
Jason Titman - Director
Jason has a proven track record of delivering results. Over the past twenty years, Jason has
developed a multidimensional skill set which has seen him working and partnering with some very
wealth entrepreneurial operators, international corporations, progressive SME's and online ventures
across a number of different industries.
By Candice Gunn on 3 May 2013
So you’re actively sending out email marketing campaigns for your business but you’re not finding a lot of engagement from your customers and it looks like only half the people that you’re sending to are opening their emails? Or maybe you’re looking to create your first email marketing campaign and you’re just not quite sure where to start? Here are ten handy tips to be aware of when writing a successful email marketing campaign:
1. Less is More –
You may be tempted to use a lot of images to get your branding across to customers, however the important thing to remember is that an email is not a print mail piece and many (if not most) of your recipients will not see the images included in your email. Which means that every image you include can be wasted space and quite often most people have their image settings turned off for their emails. Our recommendation is to use well-coded html instead of image heavy design.
2. The Subject Matters
- Ok, you have their permission but that doesn't mean you're automatically in. You've got one line of about 50 characters between "Open" and "Delete". The subject line should quickly let them know what the email is about & attention grabbing. Personalize it where you can. Mix it up - don't use the same subject line for all of your emails.
3. Stay Away from Spamming Your Customers -
If you use email you know what a pain it is to start your day filtering through all the junk emails you receive. The only responsible way to run an email campaign these days is to use permission based lists (aka contact lists where people have actively signed up to receive information on your products / services). Depending on your site's traffic and how compelling you make the sign-up form, this could take a while but in the end it is worth it as you don't want to risk ruining your brand and therefore your customer relationships.
4. Provide a Call to Action -
What's the point? Make it clear to the reader that you want them to get to your site or learn about your latest product / service. Make them want to, tell them how to, and don't forget to ask them to.
5. Keep It Short & Snappy
- Most users aren't going to read the full text of your email. They're going to scan it for key points that they may be interested in. Keep your text short (very small paragraphs or bullets) and use font bolding and additional colours to highlight words or phrases that you know will be important to your customers.
6. Maximise Your Space -
You don't have a lot of space in a person's inbox to convey a message, and most of your users will be viewing your email in a preview pane with the images turned off. Make sure that your html email template isn't more than 600 pixels wide and that you clearly get your value proposition and at least one link into the first 100 pixels of height.
7. Send Something Useful -
Don't send an email just because it's that time of the month - give people something worth opening, thereby creating worthwhile engagement with your customers. Tell them about a new product, teach them how to do something or offer them an exclusive discount. Think about what your target audience is and what they would most likely want to read about.
8. Html vs Text –
If you’re wondering how to decide if you should use an html email or a text only email, our recommendation is that you use both. But, at a minimum, if you are using an html email you must piggyback a text only version to send out to your customers as well. A number of people do opt to view email as text only, and, increasingly, people are reading text-based email only on mobile phones.
9. Mind your P's and Q's -
Use a spell checker, but don't rely on it. Proof read your content for errors, and then have someone else do it. Also look for HTML errors, broken links or anything else that might irritate readers or just make you look incompetent.
10. Testing 1, 2, 3... -
Track your results, pay more attention to conversion rates and revenue-per-email than to opens and click-through rates. Test a variety of subject lines. See which ones are not only getting opened but are actually generating revenue. Test different font sizes, different colours, different word totals. Find out what works for your customers, in your industry and make the most of it. Have fun with it.
To learn more about email marketing made easy, visit our site at http://www.netomail.com.au/
where you can build, send & track targeted emails campaigns using our email marketing platform!
For existing Neto customers, the new Neto M@il is built into your Neto Control Panel. In your control panel go to: admin > system config > email marketing to get started.
By Brandon Sheppard on 3 May 2013
One pitfall of third-party mailing list applications is the way they take users away from your site when they subscribe to your mailing list. Taking your user away from your site, especially without a link back, is always risky, as it takes them away from your products and content and some users may not return.
So when implementing Neto M@il
we were sure to keep users on your Neto store for the entire sign up process. Having your own, customisable success page is great. It keeps the user local and you can even put promotional products and buying guides on the page to show off your stock. This is particularly effective if you're one of the many businesses who offer their customers free vouchers when they sign up.
Check out this sneak peak of the thanks for subscribing page we set up for our new demo store!
By Ryan Murtagh on 30 April 2013
Great news for Neto clients!
We are happy to announce our partnership with Temando
, a leading delivery management platform for businesses around the world. Each year, Temando help over 30,000 clients deliver to millions of customers around the world.
What this means for Neto customers?
We have built Temando directly into the Neto platform. Just like adding any other integrated carrier, you can now add Temando's available shipping carriers from around the world. Best of all, its integrated into Neto's existing work flows, so there is no learning curve.
How about freight quotes?
In addition to being able to print and manifest shipping consignment for Temando carriers you can also provide your customers (or yourselves) with real time freight quotes for each carrier. Turn on low cost routing and the system will automatically select the cheapest available carrier based on the customers location, weight and dimensions of the order.
Will it work mobile pick'n pack?
Yes, our temando integration works with Neto Pick'n Pack our new revolutionary mobile dispatch solution.
What carriers are supported?
Temando support a number of carriers including Allied Express, TNT, Fastway, Hunter Express and more. For a full list of carriers please contact Temando or visit their website.
The name "Neto" and the "Neto Logo" are registered trademarks of Neto E-commerce Solutions Pty Ltd. You can download and use our logo to promote our business provided that you don't:
- Display these graphics in a way that implies a relationship, affiliation, or endorsement by Neto.
- Use these graphics as part of your own product, business, or service's name.
- Alter these graphics in any way, or combine them with any other graphics, without written consent from Neto.
CALL US ANYTIME - 1300 730 300