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Neto E-commerce Suite Features

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The All-In-One E-commerce Solution For Australian Businesses

By implementing The Neto E-commerce Suite businesses automate and manage their website, inventory, orders, customers and warehouse through one easy-to-use, centralised system.


One Centralised System

  • Website & Shopping Cart Software
  • Order Management Software
  • eBay Management Software
  • Customer Relationship Management Software
  • Shipping & Freight Management Software

Inherent Value in On-Demand Software

  • Highly Customisable & Scalable
  • All-in-One Centralised Solution
  • Integrated With Many 3rd Party Applications
  • Hassle Free Hosted Solution
  • Free Updates

Getting Excited? Check Out The Full Feature List Below!

Website and Store Design

  • 100% customisable
  • Search engine friendly template system
  • Easily integrate an existing design or theme
  • Edit templates and css in Dreamweaver or your favourite html editor and upload via FTP
  • Edit all email templates in plain HTML

SEO

  • HTML easily parsed by search spiders
  • Search engine friendly URL’s
  • Correct use of robots.txt file
  • Setup and import your own 301 redirects directly from within your control panel
  • Search engine friendly 401 pages
  • Page by page optimisation (title, META, etc). Includes all product, category, content, blog, article and buying guide pages
  • Ability to bulk import optimisation information saving you hours of work!
  • Automatically generated HTML sitemaps
  • Automatically generate and submit XML sitemap to Google Webmaster Tools (includes multiple zipped maps for large sites)
  • Proper use of H tags

Image Management

  • Upload an unlimited number of photos to each item
  • Automatic resizing and thumbnail generation
  • Upload photos from your computer or from a 3rd party website (e.g. your suppliers website) - ideal for drop shippers
  • Bulk upload photos from a .zip file
  • Photo gallery module for photo display
  • Photo zoom module for a close up look
  • Online image and file manager for miscellaneousimage and file management
  • Image upload log to monitor the successful or unsuccessful upload of images
  • Missing image log to monitor items missing images</ li>

Content Management

  • Unlimited number of product categories and subcategories
  • Flexible categorisation - assign products to any number of categories on the fly
  • Manage all website menus with the ajax menu manager
  • Create and manage an unlimited number of content pages (e.g. About Us)
  • Create articles and assign them to related product categories
  • Create buying guides and assign them to related product categories
  • Create a company blog with an RSS feed, ratings and comments
  • Create custom contact forms for different recipients
  • Manage the SEO information for all content page individually
  • Easy to use WYSIWYG content editor with built in image and file upload tool
  • Assign different design templates to individual category, content, article, buying guide or blog pages.

Product Management

  • Manage products using your web based Neto control panel or bulk upload / feed inventory using data integration tools
  • Clone products at the click of a button
  • Over 120 inventory fields
  • Over 20 customisable inventory fields
  • Unlimited extra attributes or options per product
  • Child and parent product relationships for inventoried options
  • “Call For Pricing” module
  • “Catalogue Only” module (no buy now buttons)
  • Disable purchasing on a per-product basis
  • Advanced WYSIWYG product description editor
  • “Product Reviews” module
  • “How Big Is This Item” module (automatically shows item size in relation to an average human being on screen)
  • Automatic savings calculator based on RRP
  • Choose if a product is taxable or not
  • Choose if a product’s pricing is Tax inclusive or exclusive
  • Input cost pricing for profit analysis reports
  • Specify a products weight and dimensions for accurate shipping quotes
  • Real time shipping quotes per product or order
  • Specify available delivery region on a per product basis (ideal for products that cannot be shipped to some locations)
  • Enable free shipping on a per product basis
  • Allow multiple shipping methods per product
  • Kitting or product bundle functionality

Inventory Management

  • Per product inventory levels
  • Per option inventory levels (when using parent and child relationships)
  • Disable “buy now” when stock <= 0
  • Enable “back order” when stock <= 0
  • Enable “pre-order” when arrival date is in the future
  • Bulk upload / feed inventory levels using data integration tool Multiple warehouse support per product
  • Multiple drop ship supplier support per product (you can even have a single SKU fulfilled by multiple dropshippers)
  • Real time stock management
  • Real time visibility of items on backorder, committed to orders, in warehouse and available to sell.
  • Ability to turn off stock management for businesses who do not track inventory levels
  • Ability to split bundles for individual item picking in warehouse
  • Economic order reports based on products sales history and incoming purchase orders (far more effective than low qty alerts)

Pricing Management

  • Bulk or multi-level pricing
  • Group pricing
  • Date sensitive promotional pricing
  • Product options or extra attributes pricing
  • B2B login to view pricing
  • Bulk price changes & calculation based pricing on import

Data Integration

  • Import or feed inventory data from .csv, .txt, .xml or Excel files via ftp, url or manual file upload
  • Export of feed inventory data out in .csv, .txt, .xml or Excel files
  • Schedule inventory integration processes between multiple 3rd party sources
  • Map source files to your system with the inventory integration wizard

CRM

  • Customers groups
  • Customer specific pricing
  • Account manager allocation
  • Contact log / follow up manager
  • Message centre
  • Canned responses (pre-defined replies to common questions)
  • Quoting functionality
  • Proposal management system
  • Customer performance reports

Order Management


Control Panel Back End
  • Multiple order status for efficient order management
  • Pre-order functionality
  • Back order functionality
  • Quoting functionality
  • Standing or Recurring order functionality (automate order creation based on pre-defined rules.)
  • Import orders in bulk
  • Batch order processing (bulk pick, pack and print orders)
  • Automated order processing rules based on order value, payment terms and fraud risk
  • Create, add to and edit orders on the fly from within your control panel
  • Bulk add items to orders
  • Real time shipping cost calculator on order edit page
  • Combine multiple outstanding orders together at the click of a button
  • Order audit trail
  • Supports refunds and store credits
  • Set a custom starting order number or prefix
  • Automated receipt, invoice and shipping tracking e-mails with customisable shipping tracking URL’S and descriptions
  • HTML and PDF tax invoices and quotes
Customer Front End
  • Easy to use “Step-By-Step” customer checkout
  • “One Click Express Checkout” functionality
  • “Create Quote From Cart” functionality
  • Track order shipping status online
  • Print and view past orders online
  • Print and view past quotes online
  • Monitor outstanding invoices and account balance online
  • Pay outstanding invoices online
  • Re-order from “favourites” list

Accepting Payments

  • Integrated with major payment gateways for real time credit card and debit card processing
  • Integrated with Paypal and Paypal Express
  • Supports all current Bpay algorithms (e.g. MODV10 etc)
  • Setup triggered payments and recurring payments
  • Setup automatic recurring payment plans for invoices
  • Store multiple credit cards per customer and define a default card to use for orders. (Securepay only)
  • Setup a surcharge % for specific payment methods
  • Offer Invoice terms (e.g. 14 Days, Net 30 etc)
  • Define customer credit limits and default invoice terms for account customers
  • Unlimited other non-real time payment methods (cheque, money order, deposit etc)
  • Receipt a single payment to multiple orders at the click of a button
  • Receipt multiple payments from different payment methods to a single order.
  • Batch payment processing (process payments in bulk)

Returns and Dispute Management

  • Create pre-filled Return Merchandise Authorisations (RMA’s) directly from existing orders
  • Credit customers directly from RMA
  • Create new orders for replacement goods directly from RMA
  • Self service customer dispute console

Shipping Method Cost Management

  • Supports multiple shipping methods
  • Supports multiple shipping methods per product
  • Real time shipping cost calculator
    - by order weight / cubic and customer post code or zone
    - by order total and customer post code or zone
    - by no. of items on order and customer post code or zone
    - by flat rate and customer post code or zone
    - by flat rate regardless of customer location
    - per product shipping costs (1st item, per subsequent and max cost)
  • Supports shipping method availability by post zone

Multi-carrier Freight Labeling & Manifesting

  • Create, print and manifest consignment labels for the following integrated carriers:
    - Australia Post Eparcel
    - Australia Post Contract Rates
    - TNT
    - AAE
    - Toll Ipec
    - Star Track Express
    - Star Couriers
    - and more...
  • Supports multiple carriers for a single order.
  • Support multiple carrier accounts for a single carrier (ideal for drop shippers or shipping on a clients account)
  • Setup pre-defined carton sizes and types for automated shipping label generation and packaging.

Marketing

  • Quick ad generator - generate and monitor on-site banner, text or product adverts on the fly.
  • Comparison shopping site feed generator. Feed & filter inventory to comparison shopping sites such as Getprice, Shopping.com, Myshopping.com.au etc
  • Automatically generated top sellers lists by category
  • Automatically generated new products lists by category
  • Automatically generated popular products lists by category
  • Automatically generated “Shop by Brand” and “Shop by Author” module.
  • Automatically generated related product lists for automatic up-selling on product pages and in the cart.
  • Manually assigned up sell and cross sell functionality
  • “Others Bought This” module
  • Custom landing pages for advertising campaigns
  • Traceable Coupons and vouchers (% or $ based coupons with various rules)
  • “Buy This & Get This Free” module
  • Free shipping over x amount
  • Free shipping if paying by “x” payment method (ideal for Paypal free shipping promotions)
  • Date sensitive and scheduled pricing promotions
  • Scheduled pricing promotions
  • Bulk discounts per product (multi-level pricing)
  • Customer price groups
  • Customer specific pricing and discount rules
  • Minimum order quantities per product
  • Multiplier order quantities per product
  • Item kitting or bundling (selling multiple items as one unit - ideal for value packs)
  • Newsletter subscriptions and integrated email marketing
  • Customisable customer fields for database segmentation
  • Integrated eBay Sales Channel Manager for automatic listing on eBay.
  • Google analytics e-commerce integration including funnels
  • ROI tracking code manager. Add conversion tracking pixels to checkout pages from your control panel.

For Wholesale and B2B

  • Customer price groups
  • Bulk or multi-level pricing
  • Login to view pricing
  • Login to view content
  • Wholesale customer or re-seller registration form
  • Verified user site access only

Drop Ship / Third Party Supply

  • Self service drop ship supplier portal
  • Automate the entire drop ship process from inventory integration to order fulfilment

Security

  • Password protected customer accounts
  • Password protected staff accounts
  • Staff user groups with different privileges
  • Maxmind fraud protection module
  • Daily system backups


Ready To Take The Next Step?

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