How do I use advanced search operators in my Neto control panel?

Advanced search operators are query words or symbols that perform special actions in your Neto control panel search. These operators allow you to find what you're looking for quickly and accurately. They can also be used to set up custom filters so you can organise your order lists etc automatically and quickly.
Operator  Definition  Example
& & represents AND. & is the default separator in a search query. Enter an & symbol between words to do an AND query. John & Peter
, Commas represent OR. Enter a comma between words to do an OR query. John, Peter
() Brackets are used to do complex queries. ( a AND b ) OR ( x AND y ) OR z 
"" Quotes are used to search for a phrase. "a b c"
EXACT:  Exact match search. Only returns results that exactly match the search term. EXACT: ABC
LIKE:  Like match search. Returns results that contain the search term. LIKE: ABC
STARTWITH: Returns results that start with the search term. STARTWITH:ABC
ENDWITH: Returns results that end with the search term. ENDWITH:ABC

Note: These operators work in search filters on order list, customer list and product list pages.
Setting Up Custom Filters Using Advanced Search

Custom order filters allow you to quickly create filtered order lists based on predefined parameters. This allows for a more controlled, streamlined and efficient order picking and packing process. Custom order filters are typically set up by operations or warehouse managers. Once set up, custom filters can be used for desktop and mobile picking & packing.


How do I create a custom order filter?


1. Go to: Desktop Interface > Orders > View All Orders

2. Filter your results using the filter section at the top of the page. You can expand your filter by clicking on the down arrow on the right of the filter box.

3. Once you have completed your filter setup, you can save your filter as a “custom filter”. To do this click on the “Custom Filters” button above the order list. You will then have the opportunity to name your filter and define whether or not the filter should be made available to other staff members to view.

4. Once your filter has been saved it will appear as a new filter in 4 locations:

  • Order menu (under the custom filters header)

  • Order list page (under custom filters button)

  • Dashboard (custom filters widget)


Using relative time in order filters


One of the most popular fields to filter orders by is date placed. So that date placed can be used in custom filters Neto supports relative times / dates in its date filter fields. For example you can filter an order list to show all orders placed more than 6 hours ago.  Use the relative time / date fields in a date filter to achieve this.

Example Use Case:


So that you can fulfill a large number of orders efficiently in a batch pick fashion you may want to frequently return a list of all orders that only have products in a single pick zone, sorted by date placed.


In this case you would set up a custom filter with the following parameters:

  • Multi Pick Zones = Single Pick Zone

  • Sort By = date placed, ascending


Users can then use this custom filter to return the orders they need to fulfill at the click of a button.


If for example a user wanted to further refine your filter to only display orders that were placed more than 6 hours ago they could add the date placed filter Date Placed =  To : 6 Hours Ago


  • Last Modified: 24/10/2016