Common Errors



MYOB Live Common Errors

Error 100 Required: Account is required Account
Payment method should be mapped to correct Account from MYOB Live

Error 4237 ValidationError: BusinessLine_AccountRequired AccountId:(SaleEventItemLine)
This is related to incorrect/incompatible tax code with regards to Cost Of Sales Account / Income Account.

Error 4340 ValidationError: SaleEventLine_ItemSoldRequired ItemId:(SaleEventItemLine)
This is related to Buying Details / Selling Details. Items on these orders need to be marked as “Sold” and assigned relevant Cost Of Sales Account / Income Account.

Error 12101 UnitPriceNotValid: UnitPrice must be a positive number Lines[2].UnitPrice
These invoices have a negative amount on them for Rounding. I would recommend adjusting the orders with the negative rounding to bring the line to positive.

Warning 4327 ValidationWarning: SaleEvent_DuplicateSale EventId:(SaleEvent)
Have you manually added any of these invoices to MYOB? If the invoice exist in MYOB, mark this error as successfully export or delete the MYOB record and re-export.

Error 25002 InsufficientItemQuantity: Insufficient item quantity to complete transaction Lines[0].Item
You can remove the I Inventory This Item mark on these items in MYOB or adjust the QTY on hand to be greater than 0. Once you do either one of this, the error will clear.

Error 4226 ValidationError: BusinessEvent_CategoryRequired CategoryId:(SaleEvent)
The company file preference “Turn on Category Tracking: Categories are [Required/Not Required] on all transactions” MUST be ‘Not required’. In MYOB, go to Setup > Preferences > System


Other errors

Product ‘XXX’ does not exist in MYOB
Please ensure that the product is in MYOB.

Error 4237 ValidationError: BusinessLine_AccountRequired AccountId:(SaleEventItemLine) Error 4340 ValidationError: SaleEventLine_ItemSoldRequired ItemId:(SaleEventItemLine)
Income/Asset/Cost of Sales Accounts on product is not linked in MYOB. To Resolve, in MYOB go to Accounts > Accounts List find the Asset, Income and Cost of Sales accounts being used on Neto’s product and ensure the accounts are linked in MYOB. To check account linking, click on the account in the accounts list, go to Details tab. This page tells you if the account is linked or not. If it’s not, it needs to be linked to a MYOB account.


  • Last Modified: 18/11/2016 Neto Version: 6.4