How do I setup multiple Neto accounts to integrate with a single Xero account?



This article will explain your options if you are planning to integrate multiple Neto accounts with a single Xero account. Due to the way Xero integrates with Neto, there is only two ways this can be achieved:

Manually updating Xero tokens on a daily basis

For this exercise, you require access to Xero’s advanced configuration. Please contact Neto Support to enable this on your behalf.

One option is to manually refresh the Xero token on daily basis for each website to sync the data between the system. To do this from the Neto dashboard, navigate to Xero > Setup & Tools and click the Connect button.



You will be required to set unique accounting prefixes to prevent clashes (eg. generating the same invoice number for both websites) when it’s exported to Xero. This involves adding prefixes to invoice, credit note and payment numbers exported to Xero by each Neto site. This ensures each sites transactions are always unique.

You are only required to make the following changes on one website.
  1. From the Neto dashboard, navigate to Xero > Setup & tools.

  2. Under Integration Options, click Create My Own Custom Configuration (will only appear once enabled by Neto staff)

  3. Under the Advanced Configuration section, enter a unique prefix (two alpha characters will be fine) into the following fields:

    • Invoice number prefix
    • Credit note number prefix
    • Payment transaction ID prefix
    • Overpayment transaction ID prefix


  4. Additionally you should edit the field “export invoices to this contactID (eg. the name of your secondary store) to be a contact that you have setup specifically for the Neto website you are exporting from.

  5. Save changes.

Datafeeds to process orders on one website

Alternatively, you can setup a datafeed which includes your orders, payments, customers and products to all be processed on one website.

The advantage of doing it this way is you are only paying for one Neto Connect module subscription and managing everything from one website.

On your secondary site, you will need to change your invoice prefix (default is ‘N’ eg. N11177) so that invoices don’t clash when it’s imported to your primary website.

To do this, navigate to Setup & Tools > All settings & tools, click on the Sales Orders & Invoices tab and click Invoice & Statement Settings and change the Order/invoice ID prefix.



  • Last Modified: 07/04/2017 Neto Version: 6.8