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What are my DNS options?

You can choose to have your DNS hosted either by third party servers or with Neto when setting your website live.

Self/Third Party Hosted

You can arrange for the DNS of your domain to be hosted on third party servers. Once you have requested that your site go live we will send you the IP address to change the A and WWW records in your DNS. Neto provides basic support only with this, but if you need our assistance to make this change, we will require the URL and login credentials for the DNS hosting account. We can then make the change on your behalf.

You do not need to notify Neto if you transfer the domain name between third party servers.

Neto Hosted

You can delegate the domain to Neto’s DNS servers. This is a service that we provide to all clients at no charge. In order to do this, we require the following:

  • The MX (mail) records for the domain.
  • Any custom A, CNAME, SRV, DKIM or TXT records your current DNS settings contain, as well as any custom TTL settings you have.

We would prefer a copy of the zone file for your domain. If this is not possible a screenshot of your current settings, or access to your current DNS config will suffice.

If none of this info is available we can still set your DNS up but it will be only “best guess”. While we will try not to miss records we can’t guarantee it.

Please Note with Neto DNS there is currently no self management facility. Any future changes to the DNS will need to be raised through the support team.

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Last Modified: 28/09/2017