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Why can't I see updates immediately?



Server cache

Website assets such as product images, logos and other resources can be cached by our web servers or CDN as well. This means that you see an older version of a file or page.

To clear the cache in the Neto Dashboard click Refresh System Now in the bottom left corner of any page.

Browser cache

Website assets such as product images, logos and other resources can be cached by your browser. This means that you see an older version of a file stored locally on your computer while the new version of the file is actually installed on your server. Browsers do this to help improve the loading speed of all sites. To clear your cache please follow the instructions at the link below:

http://www.wikihow.com/Clear-Your-Browser’s-Cache

Process Queue

Processes may take time some time to run depending on the time of day or the number of processes that are currently queued to run (eg. eBay updates, accounting updates, shopping comparison feeds, etc).

To speed this up, you can change the priority of the process:

eBay Processes

  1. From the Neto Dashboard navigate to eBay > Pending.



  2. If you have a Process ID, you can enter it and click on the Apply button. Select the process(es) to modify.



  3. Select the Priority from the dropdown menu. The lower the number the higher the priority. Then click on Set Process Priority.

All Other Processes

  1. From the Neto Dashboard navigate to Setup & Tools . All Settings & Tools.



  2. From the side menu select Processes & Scheduled Jobs and then choose Pending Processes.



  3. If you have a Process ID, you can enter it and click on the Apply button. Select the process(es) to modify.



  4. Select the Priority from the dropdown menu. The lower the number the higher the priority. Then click on Set Process Priority or click Run Now.

Clearing DNS cache

DNS resolves domain name to IP addresses so people do not have to remember a series of numbers (IP addresses) when trying to visit a website. In order the speed up this process and reduce the traffic on the DNS servers, most computer operating systems will store or cache DNS lookups on your computer locally. At times you may need to clear the cache to see changes. Typically this process is referred to as clearing or flushing the local DNS cache.

How do I clear my Local DNS Cache?


  • Last Modified: 28/09/2017 Neto Version: 6.9