Please Note: This article will be taking you through how to set up third party shipping rates in the Shipping Services and Rates section of your control panel. If you are unsure of any of the fields on this page, please refer to this Field Definition Article.
Some carriers offer integrations that allow Neto to access rates files held outside of Neto (by the carrier). The size and weight of the order (based on the product dimensions held in Neto) along with the destination are sent via the internet to the carrier and a rate is returned that can then be presented to the customer. This is known as a 3rd party calculator and it uses live API calls to calculate rates in real time.
These are limited to carriers and brokers that support this method. With the exception of Australia Post’s public rates (non-account rates), you must have setup accounts with the related service providers to use their calculators.
At time of writing, Neto offers this integration with:
Add services and rates
Shipping > shipping services & rates
Click Add new toward the top right hand side of the screen.
You should be seeing the Create Shipping Service Rate Table #New screen now.
Please give your new Shipping Service Rate Table a Name.
For now, leave the Status as Inactive, which it should be by default.
As you are setting this up using Third Party shipping rates, expand the Charge Type field and select Third Party Shipping Rate.
Specify the Thirdparty Name.
Fill in any remaining fields in the Details section. As previously noted, Field Definition Article will help you with any fields you are unsure of on this page.
At this point, head to the bottom of the form and click Save.
After it refreshes you will see that there are more sections to the page. Scroll down to 3rd Party Calculators.
Calculator: from the drop down menu, select the carrier calculator.
Service Name: from the drop down menu, select the service. (Calculator option must be selected for this drop down to activate)
You can add pre-set zones by selecting the carrier from the drop down menu and clicking “add zones”.
When the zones have loaded, you can manually enter the rates into the field of the associated zone.
You can also remove any zones you don’t want to deliver to by clicking the red box with the white cross on the right hand side. You need to save after removing this for the change to apply.
The other option is to upload your zones and rates in .csv format.
Download a template by going to the Shipping tab dropdown > Shipping Zones and clicking the Green button that is called “Import Shipping Zones”. On this page in the top right you can download the Shipping Zone .CSV Template File.
Populate the fields with the information provided to you by the carrier - click here for instructions.
Once you have filled this out, go back to your Shipping Services and Rates page that you have been setting up. Navigate to the bottom and click ‘Import Zones and Rates .CSV File.
If you need to make changes, you can delete the zones and rates by clicking the “x” next to the line (or band) and reimport an amended file. You can also manually adjust the values in the relevant field.
Save your changes.