How do I delete an order?

You can delete orders when they are in the Cancelled status. To delete an order first change the order status to Cancelled and then delete the order. You must be an administrator to perform this action.

Important Note: Deleting orders will return the products back to stock and can affect your accounting.

Cancelling an order

  1. To cancel an order from the Neto dashboard, navigate to Orders > View Orders and and filter the orders to the order(s) you want to delete is displayed in the list.

  2. Select an order by checking the box on the left.

  3. Scroll down to Bulk Actions and select Cancelled from the Change Order Status drop down. Then click on Apply.

    enter image description here

Deleting an order

  1. Once you’ve cancelled your order, navigate to Orders > View Orders > Cancelled.

  2. Select orders to delete by checking the box on the left of each order.

  3. Scroll down to the bottom of the page and click Bulk Delete Selection button.

  • Last Modified: 06/10/2016 Neto Version: 6.4