How do I make a product available for pre-order / pre-sale?



When configured for pre-order, products can be pre-purchased on your web store. Customers will be able to buy the product in advance and will be notified that the product is due to be shipped at a future date.

Making a product available for Pre-order

  1. From the Neto Dashboard, select Products > View all Products


  2. Select the product you would like to make available for Pre-order.



  3. Locate the stock control section and populate the following fields:

    • Enter a quantity in the warehouse field - this is a required field.
    • Enter a future arrival date in the date of arrival field - this is a required field.
    • Enter a pre-order quantity in the pre-order qty field - this is a required field. - This will determine the number of products that can be sold on pre-order to prevent overselling.

It should be noted that this does not replace the QTY field, this will still need to contain your current stock levels. You can specify a different amount here to the amount incoming.

In the Availability description you can explain any terms and conditions attached to the pre-order.

Please note: For kitted products the child (component) products must have the date of arrival and pre-order qty completed. The parent (complete bundle/ kit) product will draw the quantity details from the child SKU.

Here's how the pre-order will look on the webstore:

How do customers receive communication about pre-sales?

Customers will receive a standard order at checkout and once the item has arrived at the warehouse, a standard dispatch notification will be sent out during the pick, patch and dispatch process.

Removing product from Pre-order

  1. From the Neto Dashboard, select Products > View all Products



  2. Select the product you would like to remove from Pre-order.



  3. Locate the stock control section and remove the arrival date/ description/ quantity fields.

  • Last Modified: 13/09/2016 Neto Version: 6.3