How do I prepare my SAASU data for integration?



1. Setup a Shipping Item

So that shipping costs can be accounted for in Saasu, you must create an item in Saasu with the item code: SHIPPING. This item should be setup as an item that is “Sold” (you can use any income account). You do not need to set it up as an item that is “Inventoried” or “Bought”.

2. Setup a Surcharge Item

So that surcharges can be accounted for in Saasu, you must create an item in Saasu with the item code: SURCHARGE. This item should be setup as an item that is “Sold” (you can use any income account). You do not need to set it up as an item that is “Inventoried” or “Bought”.

For the above two items make sure that the item code matches exactly (case sensitive).

3. Ensure your SKU’s are valid

The item code or SKU is the unique identifier in Neto. The SKU in Neto must match the item code field in Saasu exactly for items to Sync. If the item codes do not match in both systems, data will not sync.

SKU’s in Neto are limited to 24 characters and can only include letters, numbers, dashes, underscores and periods. All other invalid characters will be stripped. Make sure that your SKU’s adhere to these rules.

If you are importing items form Saasu to Neto then the items will be populated in Neto automatically and therefore the SKU’s will match. The same is true if you are exporting items from Neto to Saasu. In cases where you already have items in Neto and Saasu, the above note re SKU’s and item codes matching is relevant to you.

4. Ensure your customers have valid card ID’s

The customer username is the unique identifier for customers in Neto. The username in Neto must match the Contact ID field in Saasu exactly for customers to Sync.

If the usernames / Contact ID’s do not match in both systems, data will not sync. Usernames in Neto are limited to 24 characters and can only include letters, numbers, dashes, underscores and periods. All other invalid characters will be stripped. Make sure that your Contact ID’s in Saasu adhere to these rules.

If you are importing customers form Saasu to Neto then the customers will be populated in Neto automatically and therefore the Contact ID’s will match. The same is true if you are exporting customers from Neto to Saasu. If your customers in Saasu do not have valid Contact ID’s you must add these before importing.


  • Last Modified: 29/08/2016 Neto Version: 6.3