My customers are having trouble checking out with Paypal



When checking out with paypal, some customers may get confused with checkout process when they choose paypal as a payment method.

The expected paypal checkout process is 

  1. ​Complete Neto Checkout page, select "Pay with Paypal"
  2. Redirected to Paypal site to complete payment
  3. Once payment is complete you will be re-directed back to Neto checkout page to confirm.

They need to confirm the Neto checkout page twice, once in step one and again in step three.

 


  • Last Modified: 29/10/2015