How do I pay my Neto account?



When does Neto charge it's fees?

You are invoiced for your subscription fees in advance, monthly from the date of sign up, with fees covering the subsequent month.

If your plan includes transaction or excess bandwidth fees, these are all calculated and invoiced in arrears for the previous month. These are typically invoiced within the first few business days of the month.

Ad hoc design, training and support charges are calculated and invoiced in arrears. These billing reports are based on staff time sheets, and are typically invoiced each Monday for the previous week.

If you have any questions about Neto fees, please contact accounts@neto.com.au

How do I pay my Neto account?

Automatic Credit Card Billing

You can edit your stored credit card through the control panel using the following steps (this can only be accessed by admin users):

  1. Login to your Neto Control Panel
  2. Go to your name in the top right hand corner and select Manage Subscription from the drop down menu
  3. There is an overview of your account displayed at the top, with all limits and your current subscription plan. Next to this is Billing Information which details your outstanding invoices.
  4. Click on View Past Invoices. This will open a new tab, where you will be automatically logged into My Account
  5. Under My Payment Details click on the link to edit the credit/debit card assigned to your account.
  6. Enter your new card details and this will be saved to your account for future monthly subscription fee invoices.

Please note: This will only add the credit card for automatic billing of your monthly subscription fees. This will not charge once off invoices, such as custom work completed by Neto. If you would like all invoices on your account to be charged automatically to your credit card, please contact the accounts team directly.

Manual Credit Card Payments

You can pay your invoices via credit card at any time.

  1. Login to your Neto Control Panel
  2. Go to your name in the top right hand corner and select Manage Subscription from the drop down menu
  3. There is an overview of your account displayed at the top, with all limits and your current subscription plan. Next to this is Billing Information which details your outstanding invoices.
  4. Click on Pay Balance. This will open a new tab, where you will be automatically logged into the Payment Screen in My Account
  5. Select the Payment Method and credit card, If you don't have a stored credit card, you will need to enter the details.
  6. Enter the payment amount and apply the payment to each invoice. If you have multiple invoices, you can process the payment for all of the invoices at once, or individually.
  7. Press Process Payment.

  • Last Modified: 18/11/2016