By default, this gateway is setup for Visa and MasterCard only. If you wish to accept Diners Club and AMEX you will need to speak with Commonwealth Bank to enable it.
To ensure there has been enough testing to identify any problems and to familiarise yourself with the product, Commonwealth Bank requires a minimum of 20 test transactions across all the scenarios before going live.
Setup account with CommWeb and they will create a test Merchant Account.
Setup a Payment Method in Neto with the test account’s Merchant ID, Operator ID and Password (the bank should supply this as a PDF).
Perform 20 test transactions using the sample credit card numbers supplied by CommWeb.
Contact CommWeb to create production Merchant account.
Create new operator user account in the production Merchant account and then logout of admin and login as the new operator.
Locate the new Merchant ID, Operator ID and Password under ‘Configuration’ in CommWeb.
Reconfigure the Payment Method in Neto with the new details.
Make a real credit card payment to ensure it’s working.
The bank should have provided the following information in a PDF:
Login URL: https://migs.mastercard.com.au/ma/login
Log into the Merchant Administrator portal as an operator instead of as an administrator.
Create a new operator if one doesn’t exist. See further below for instructions to setup a new operator.
Important Note: You cannot locate the required Access Code or Secure Hash Secret while logged in as the Administrator.
Complete the requirements (it is suggested that the operator ID is the user’s name)
At the bottom you find the new user’s privileges.
The option that controls the access code is called Modify the merchant configuration.
Click Submit and the user is created.
Now log out of the account and log in as the new operator.
From the Neto dashboard, navigate to Setup & Tools > Payment Methods and add a new ‘Credit Card’ payment method.
In the popup window, select Commonwealth Bank in the top drop-down menu.
Select your payment methods (eg. Visa/Mastercard/AMEX etc)
Select Active/Enabled and Show on Website.
Populate the fields on the next screen as follows (use first screenshot to guide you to find this information):
|Neto Field||CommWeb Merchant Administrator|
|Commweb transaction attempt||1|
|Commweb vpc merchant id||Your Merchant ID|
|Commweb vpc access code||Your Access Code|
Type commweb into the Title query and press Enter.
Click on COMMWEB_VPC_ACCESSCODE and replace the value with the Secure Hash Secret 1 from the Commweb details.
Again, refer to the first screenshot if you are unable to find this.
Before the account is approved, 20 test transactions must be conducted for various responses. You need to use different cent values to trigger different response codes. Perform the test transactions using the test card numbers supplied by the bank.
If none were supplied by the bank, here are the latest test cards we have on file below.
|Card Type||Card Number||Expiry|
When testing cards, you must use different cent values to trigger different response codes. Use various cent values to trigger the following responses.
|Cent Value||Response code definition||Acquirer Response Code|
|.10||1||Transaction could not be processed|
|.01||E||Transaction declined - contact issuing bank|
|.05||2||Transaction declined - contact issuing bank|
|.68||3||No reply from Processing Host|
|.54||4||Card has expired|
After completing 20 test transactions, contact the bank to enable the account for Production Mode.
CommWeb will create a new Merchant Account for this and provide a new Admin login. Create a new operator user in the new merchant account and then log out of admin and log in as the operator to obtain a new Access Code and Secure Hash Secret.
Follow the steps for Getting Started and Step 6 in Adding Payment Method in Neto again for the production version to update the payment gateway with the new Merchant ID and Access Code.
Finally, make a test payment either on the front-end or on an order in the control panel.