How do I give customers the option to add gift wrapping or a gift message to a product they order?



This support article requires the Product Options add-on from the Neto addon store.

You can give customers the option to add gift wrapping, a gift message or other non-inventoried options to a product they order by adding “extra options” to the product.

  1. Go to Products > View Products.
  2. Select the product you want to add extra options to.
  3. Scroll down to the Extra Options section.
  4. Add a new option by clicking the Add Product Option button


You can select different types of fields for the product options. Here is a list of the field types:

  • Selection Box - a drop down menu.
  • Text Field - standard text field.
  • Integer Field - enter only allows whole numbers.
  • Decimal Field - enter both whole and decimal numbers.


Selection Box

For an option with multiple options, such as gift wrapping, select Selection Box under Allow Customer To Enter Option From.

Click on the Add attribute button to add an option. Enter the option name under Option Attribute and if there is an additional cost, enter it under Additional Price.

Select the default option by entering the option name under Default.



Text Field

To display a field to enter text, select Text Field under Allow Customer To Enter Option From.

If you want to limit the number of characters that the customer can enter into the text field, click on Add attribute and under Option Attribute enter LENGTH. Then enter the maximum number of characters under Attribute Value.


Integer Field

Use this option to allow customers to only enter whole numbers into the field. Select Integer Field under Allow Customer To Enter Option From.

  • If you want a minimum quantity, click on Add attribute and enter MIN under Option Attribute. Then enter the minimum value under Attribute Value.
  • If you want a maximum quantity, click on Add attribute and enter MAX under Option Attribute. Then enter the maximum value under Attribute Value.
  • If you want to multiply the entered number by a value, click on Add attribute and enter MULTIPLIER under Option Attribute. Then enter the multiplier value under Attribute Value.



Decimal Field

Use this option if you want the customer to enter a decimal number. Select Decimal Field under Allow Customer To Enter Option From.

  • If you want a minimum quantity, click on Add attribute and enter MIN under Option Attribute. Then enter the minimum value under Attribute Value.
  • If you want a maximum quantity, click on Add attribute and enter MAX under Option Attribute. Then enter the maximum value under Attribute Value.



How do I import product extra options in bulk?

If you want to add product extras in bulk, see our article on importing product extras in bulk.


  • Last Modified: 18/11/2016 Neto Version: 6.4