Neto eCommerce 6.7



Major Features - For customer information

Braintree - Advanced Fraud Tools

Neto now supports Braintree’s advanced fraud tools - Kount Standard and Kount Custom. These tools are the most advanced that Braintree offers, and between the two offer coverage that will suit both growing merchants and our largest XL customers.


How do I enable Kount Standard for Braintree purchases run through Neto?

Kount Standard needs to be enabled through your Braintree control panel. At the time of writing, this is not a feature that you will be able to enable yourself. You should contact Braintree on accounts@braintreepayments.com and request activation.

Once enabled through your Braintree control panel, Kount Standard should start taking effect. There are no configurations required to enable this functionality in Neto.


How do I enable Kount Custom for Braintree purchases run through Neto?

Kount Custom needs to be enabled through your Braintree control panel. At the time of writing, this is not a feature that you will be able to enable yourself. You should contact Braintree on accounts@braintreepayments.com and request activation.

Once enabled through your Braintree control panel, you will need to add your Kount ID into your Braintree configuration in your Neto control panel. This will ensure your Kount ID is correctly sent to Braintree and then through to Kount.


Does Kount Standard and Kount Custom work for all Braintree transactions?

These tools are only applied on transactions that run through your website front end for payments initiated by customers. This includes transactions placed on your website checkout, or when a customer is paying for an order from their 'My account' page.

Payments charged through the control panel (MOTO payments) should not be impacted by these tools.


Braintree - 3D Secure support

You can now enable 3D Secure for web store payments that are processed with Braintree. With 3D Secure enabled for Braintree, a lookup is performed during the checkout process to determine whether the card is eligible to use 3D Secure. If it is, the customer will be shown a webpage from their card issue (e.g., Visa or MasterCard) asked to authenticate their purchase. The customer will then be prompted to verify their identity, which is typically done by entering a password. This additional layer of security can reduce your risk of fraud and charge-backs.


How can I enable 3D Secure for Braintree?

3D Secure is not available to all Braintree accounts, and varies from country to country. To have 3D Secure enabled for your Braintree account, contact Braintree on accounts@braintreepayments.com and request activation.

Once enabled through your Braintree control panel, you will need to enable 3D secure for your Braintree configuration in your Neto control panel.


Does 3D Secure affect all Braintree transactions?

3D Secure should only be applied on transactions that run through your website front end for payments initiated by customers. This includes transactions placed on your website checkout, or when a customer is paying for an order from their 'My account' page.

Payments charged through the control panel (MOTO payments) should not be impacted by these tools.


Sendle Pickup instructions

You can now specify the pickup instructions for each warehouse you have Sendle linked to. This will help ensure your courier has the information they need to reach your pickup location.


Courier tracking links

We have updated the courier tracking links for Sendle, Fastway, Couriers Please and Startrack.

Bug Fixes and Minor Updates

  • Enable Stripe, Braintree and eWAY Rapid 3.1 on the ‘Pay Outstanding Orders & Invoices’ page
  • eBay Relist processes failing
  • eBay Template Bug
  • New Add on - Ovisto
  • Fastway - Article number not correctly assigned
  • Once Interest free integration not working
  • Braintree “Internal Error”
  • Incorrect credit amounts shows in customer accounts as payment deleted after marked off

  • Last Modified: 24/07/2017 Neto Version: 6.7