The option to send email notifications to your customers is available at most stages of order processing.
Ensure that the dispatch notification template email contains the required information and select the send email box and apply or save the change or action.
From the order page, a notification will automatically be sent to the customer unless disabled.
From the Neto dashboard, select Setup & tools > All settings & tools
On the Setup & tools page, Search for and select Email Templates
On the Email Templates screen, select Order Emails
Select Order Tracking Email
You may need web design experience to make changes to the email design. For assistance on the tags used on the template, check out our Designer Documentation.
You can preview the email by entering a valid order number in the field next to Order# and clicking on Preview.