You can edit an order easily when they are in the following statuses:
If your order has passed this stage, you can simply send the order to Hold status using the button on the bottom right hand side of the order screen and/or send it to one of the above statuses before commencing.
To make changes to an order from the Neto dashboard, navigate to Sale Orders > View Orders and click the order ID you wish to edit.
Scroll down to the product selection and enter the new SKU(s) or the quantity for a product.
Click on Save Changes.
Order totals will be adjusted and amounts owed/credited will be displayed for processing or crediting as required. If you are changing an order for RMA purposes, we recommend visiting our guide on RMA's instead.