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Editing Orders

You can edit an order easily when they are in the following statuses:

  • New (if the order the unapproved)
  • On Hold
  • Backorder
  • Uncommitted

If your order has passed this stage, you can simply send the order to Hold status using the button on the bottom right hand side of the order screen and/or send it to one of the above statuses before commencing.

  1. To make changes to an order from the Neto dashboard, navigate to Sale Orders > View Orders and click the order ID you wish to edit.

  2. If not already selected, click on the View as Sales tab.

  3. Scroll down to the product selection and enter the new SKU(s) or the quantity for a product.

  4. Click on Save Changes.

  5. Order totals will be adjusted and amounts owed/credited will be displayed for processing or crediting as required. If you are changing an order for RMA purposes, we recommend visiting our guide on RMA's instead.

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Last Modified: 28/09/2017 Neto Version: 6.9