How do I import an order(s)?

You will need to convert the order into a file type that can be imported by our system, eg .CSV, .XLS or .XML. (You can convert an Excel file into a .CSV file by using the "Save As File Type" feature in all versions of Excel.)

The minimum requirements are:

  • Username or email address
  • A purchase order number
  • Sku
  • Quantity


Uploading the file


Go to:
Import/export> import wizard
Select the import type (order)
Browse select the file you want to upload from your local computer
Continue to next step

Map the fields in your file to the Neto database
Continue to next step


Specify the order update options
Continue to next step



If you wish to use this feature in the future, save this as a template.
Process file now.


Once you have completed these steps the file will be uploaded. Depending on the size of your file and the number of other processes pending in your system this may take a few minutes to complete. You can click on the process ID to check on the status of the import or by going to:

Import/export> view process log 

Here you will find a log of all integration processes. A file is completely uploaded when the related process is showing "Finished"



Your new order will now appear in Neto.
You can make any required changes, apply payment, etc, before approving the order for shipment. 



  • Last Modified: 18/11/2016