How do I add/ edit rates for a shipping service?



Adding a new Service and Rates Table

If you need to create an entire Shipping Matrix option, including a Shipping Method to be displayed on the front end, we recommend doing this through the Shipping Matrix Wizard. Alternatively you can follow the instructions below to create a Service and Rates table only.

  1. From the Neto Dashboard, select Settings & tools > All settings & tools.

  2. Scroll to the Shipping section and select Shipping Service & Rates

  3. On the Service & Rates page, click Add New

  4. Configure the service settings and populate the relevant fields.

  5. You can add preset zones by selecting the carrier from the drop down menu and clicking add zones. When the zones have loaded, you can manually enter the rates into the field of the associated zone.

  6. You can also upload your zones and rates in .csv format. Download the template and populate the fields with the information provided to you by the carrier - click here for instructions.

  7. Once you are done, click save.

Editing an existing Service and Rates Table

  1. From the Neto Dashboard, select Settings & tools > All settings & tools.

  2. Scroll to the Shipping section and select Shipping Service & Rates

  3. Locate the Service & Rates table that you would like to update and select it.

  4. Ensure that your service settings are current.

  5. Scroll down to the table of zones and rates and update accordingly.

  6. If you would like to update your rates in bulk, you can download an export of the Service Rates & Zones you are currently viewing by scrolling down the bottom of the page and clicking the Export Shipping Rate Table as .CSV File button.

  7. This will provide you with a CSV version of your Service and Rates table that you can edit in Excel or Google Sheets.

  8. Once updated, you can upload the CSV back to the Service and Rates table page.

For instructions on how to add a new shipping service, click here.


  • Last Modified: 18/11/2016 Neto Version: 6.3