How do I offer only the lowest cost shipping option to my customers? (routing groups)

Neto’s shipping matrix has the option to offer routing groups - a way to group shipping methods together and show only the cheapest option of that group. You can group all of your shipping options together and show one low cost or you may want to group the options into categories, for example, standard and express, to offer your customers the cheapest option of several services.


Go to:
Shipping> methods

Routing groups are displayed in the column “routing group”

To add a routing group

  1. Open the methods that you want to be in the group
  2. Enter a group number - any number is fine, but all methods in the group must have the same number. If you do not wish to use routing groups for this method, leave this field blank.
  3. Save changes
  4. Do this for all methods that you want to be included in the group.


The routing group number will now be displayed in the routing group column and only the cheapest option from all the methods in the group will be displayed at check out. Options not in a group will display as normal, provided that they are set to be visible on the site and that the order meets all shipping requirements (item can be shipped by the service, to the location, etc).


You can change the sort order of your shipping methods by editing the sort order value against each method.

  1.  Go to:
    ​shipping> shipping methods> open each method
  2. Enter a sort value for each specific type as well as a sort value for each of the specifics. The higher the value entered, the higher up in the list an item will appear.
  3. For example, 99 will appear above 89. This gives you the flexibility to add a new specific at a later date and have it appear at the top of your list without having to reorder your entire list.
  4. Save your changes


  • Last Modified: 18/11/2016