Shipping categories are only used when there is a need to separate products into different shipping options.
This can be to only permit certain items to be shipped by a specific method or carrier, or to charge a different shipping cost for these items.
This is not necessary for all businesses and most Neto users generally use the default and dangerous goods categories that has been setup.
To create a new shipping category from the Neto dashboard, navigate to Setup & Tools > Shipping.
Click on Shipping Categories.
Click the Add New button on the top right hand side.
Click on Save.
Following on from setting up your categories, you will need to assign these shipping categories on the product level. Before that happens, you will need to assign the categories to the shipping methods you want to use.
Doing this will prevent customers from using methods which are not available with certain couriers.
From the Neto dashboard, navigate to Setup & Tools > Shipping.
Click on Shipping Methods.
Edit the shipping method(s) you wish to add your category too.
In the newly created drop down box, select your new shipping category and the rates you wish to use for that category (if unsure, use the same rates as the other categories) and click Save.
Repeat the process for any other shipping methods.
Now this is complete, you just need to assign products to this newly created shipping category so that your shipping calculator can recognise that it’s different.
For the purpose of this article, we will show you how it's done individually, however this can be completed in bulk using Neto's import wizard as well.