This article has moved to a new home. View the updated version

How do I setup Australia Post eParcel International label and carrier configuration?

 This support article requires the Neto Ship addon from Neto’s Addon Store.

Setting up eParcel International as a shipping method is a manual process based on the rates provided to you from Australia Post. Please contact Neto support to complete this section of the setup.

What is eParcel International?

eParcel International is a service provided by Australia Post. eParcel International facilitates the use of the following carrier services:

Service Weight Limit Delivery Time Included Features Extra Cover up to
Express Courier International 20kg 2-4 business days* Tracking^ Signature on delivery# $5000†
Pack and Track International 2kg 3-10 business days* Tracking^ $500†
Registered Post International 2kg 3-10 business days* Signature on delivery# Compensation (up to $100) N/A
Airmail 20kg 3-10 business days* N/A $5,000†

For further information on the services above go here: eParcel International.

Does eParcel International have any requirements?

In order to use Neto with eParcel International label generation and manifest submission, you will need:

  • An Existing eParcel Account.
  • An LPS (Label Print Service) API Account.

How do I get my LPS API?

  • Complete the Australia Post LPS Registration form. You will need to provide your personal and business details, including:

  • Australia Post Customer Number (APCN)

  • Merchant Location ID
  • Australia Post Charge/Billing Account

    When applying for an LPS account with Australia Post, you may receive the following email from them:

    Thank you for your interest in the Label Print Service API.

    Currently customers wanting to gain access to the Label Printing Service are required to supply test labels before being sent access to the API.

    If you are a current/new Web UI user please note that your current platform is GS1 compliant, therefore unless you intend to develop your own printing options you will not need to request access to the LPS

    Please find attached the “Label Printing Service - Technical Specification” document which provides detailed information on the process required to submit test labels.

    On successful completion of your test labels you will receive an invitation for production access.

Please advise Australia Post that you are integrating with Neto, as we have already provided them the required documentation to use this service.

  1. Once you have applied and advised Australia Post you are integrating with Neto, you will need to wait for Australia Post to approve your LPS account.

  2. Once approved, Login and navigate to the API management section

  3. Create a new service profile and ensure Label Print Service is selected.

Activating eParcel International Label and Carrier Configurations

If you wish to enable eParcel International Label and Carrier Configurations complete the Label and Carrier Configuration form here: Shipping Carrier Label Setup Form.

Was this article useful?

Be notified when this page is updated. Optional.

Last Modified: 18/07/2018 Neto Version: 6.9