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Star Track Express Setup



This support article requires the Neto Ship addon from Neto’s Addon Store.

  1. From the Neto Dashboard navigate to Shipping > Add New Matrix.



  2. Select Add Custom Matrix.



  3. Select Star Track Express.



  4. Click Add New and enter your Star Track Express API Key, Star Track Express API Username, Star Track Express API Password, and Star Track Express Sender Account number. Enter your Pickup location details, and once complete, move on to the Next Step.



  5. Select which services you wish to offer through Star Track by selecting from the available options. Once complete, move on to the Next Step.



  6. Name your shipping services and give them a description. This information will be visible to customers on your website. Once complete, move on to the Next Step.



  7. Set if the shipping methods should Show To Customers or Show To Staff Only (for creating orders manually). You can also configure if delivery to PO Boxes is available. Once complete, move on to the Next Step.



  8. You can now enable additional Pricing Rules to offer shipping discounts when a customer orders a certain amount. These are optional, set them if you wish and then move on to the Next Step.



  9. Review your settings, you can still make any changes by scrolling up to the relevant section. If you’re happy with the configuration, select Complete Setup.



  10. Complete the Shipping Carrier Label Setup form and Neto staff will configure your labels as a free service.

When configuring shipping through an API, we also recommend setting backup rates should the carriers API experience any downtime.


  • Last Modified: 28/09/2017 Neto Version: 6.9