This article has moved to a new home. View the updated version Documents and Emails

Order Follow-up

What is the Order Follow-up email?

Our system can send an email after a product has been purchased. You can configure who receives this email and how long it takes to send under Admin > System Setup > Web Shop Config

The template for this email is stored here on the file server: /private/www/netosuite/SysDoc/emails/order/followup/.

We recommend backing-up all emails before making modifications.

Was this article useful?

Be notified when this page is updated. Optional.