Remove eBay Account

To remove and eBay account that has no templates, transactions or orders associated with it you go to eBay > Setup > Settings > Store Manager > select account > click delete selected.

To remove an eBay account with listngs and/or orders you need to ensure you have deleted all associated:

  • Listings
  • Listing Rules Templates
  • eBay Transactions/Orders


Delete Listings

Deleting listings will not end any on eBay but rather remove references to them in our system.

Go to eBay > Listings > search by eBay Store Name > select all > delete selected

Delete/Change Listing Rules Templates

To delete listing rules template go to: eBay > Listing Rules Templates > select template > delete selected.

If you have another eBay account added to the system you can change the associated eBay account from one being deleted to another on the first tab of a listing rules template thus not requiring template to be deleted.

Delete eBay Transactions/Orders

Any eBay transactions as well as orders that have been created in the system need to be deleted first before eBay account can be removed.

Go to: eBay > Transactions

If you receive an error stating an associated order has been created in the system you will need to go into view all orders page and delete that order before deleting eBay transaction.

Delete eBay Token

To sever the communication between Neto and eBay log into your eBay account and go to:
My eBay > Account > Site Preferences > Third Party Authorizations.
Click "Revoke authorization" next to the third party whose access you want removed