Viewing Transaction Details

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Neto POS records extra details about transactions which you might find helpful in the event of a chargeback.

To view details about payments

Please Note: Payment details can only be accessed from your Neto Control Panel once transactions have synchronised.

  1. From the Neto Dashboard select Sales Orders > View payments.

  2. Search for the payment you want to view more details about.

  3. Click on the Payment # to drill into the payment to view more details.

To view details about refunds

Please Note: Refund details can only be accessed from your Neto Control Panel once transactions have synchronised.

  1. From the Neto Dashboard, select Sales Orders > Refunds.

  2. Search for the refund you want to view more details about.

  3. Click on the Refund ID to drill into the refund and view more details.

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Last Modified: 28/09/2017 Neto Version: 1.5