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Support Videos
Training Videos
Learn the ropes with our series of training videos and webinars
General
What is a responsive website?
Using the in-built website theme editor / style editor
Getting started with Neto - logging into your control panel
Using your Neto dashboard to measure KPI's
Editing my business details and general system settings
How to create staff user accounts
How to create and use custom filters to streamline operations
Introduction to Neto
Content Management
How to edit content menus
How to add or edit information / content pages
How do I use the theme editor to edit my free web shop theme?
Adding Youtube videos to products and content pages
How to publish a blog post
Products
How to add a product
How to add or edit a product category
How to add products to a category
Create a variation product
How to setup non-inventoried product options
How to add cross sell and upsell products
How to add a kitted product / bundle
How to assign a product to a specific warehouse / drop ship supplier
How to setup non-inventoried product options (extra options)
How to allocate a product to a specific warehouse or dropshipper for fulfillment
How to setup product specifics and filters
How to allocate a product to a drop ship supplier / warehouse
How to assign stock to a drop shipped product
Orders & Payments
How to pick and dispatch orders (desktop control panel)
How to add an order through your control panel
How to setup credit card processing through a payment gateway
How to calculate shipping for an order or change an orders shipping method
How to create an RMA and return products to stock
How to apply a payment to an order
How to split a payment across multiple orders
How to generate a customer statement
How to print invoices
How to refund a customers credit
How to backorder order lines
How to setup a drop ship supplier / warehouse
Neto POS
Setup star Micronics mPOP Hardware
How to install the Neto POS addon
How to add a staff user
How to add a product in Neto POS
Setup ELO Paypoint with Neto POS
Marketing
How to setup Google Analytics for your Neto web shop
How to add a featured product advert
Scrolling advert carousels for banner images and slides
How to setup discount coupon triggers / requirements and events
How to setup an automatic discount for a set dollar amount
How to setup an automatic discount for a set % amount
How to setup a loyalty points program
How to re-send an electronic gift voucher by email
How to create a targeted email marketing list for Neto M@il
How to setup a Neto M@il account for email marketing
Search Engine Optimisation (SEO) basics
How to setup Google Analytics
Importing and Exporting
How to export products, orders or customers using the export wizard
Import product categories from a .CSV spreadsheet
How to bulk upload product images
Import a spreadsheet of products or orders
Add-ons
Xero: Linking your Xero account to Neto
Xero: Setting up clearing accounts in Xero for receipting payments
How to reconcile between Neto and 3rd party apps such as Xero, Vend and Unleashed
Running Integration tasks to 3rd party apps such as Vend, Xero or Unleashed
How to map payment methods in Neto to payment methods in P-O-S or accounting systems
Vend webinar - how Neto integrates with Vend
Customers
How to add a new customer through the control panel
How to add notes to a customer card
How to allocate a customer to a price group
How to update the name of customer price groups
Neto Training Videos
Demonstration webinar for the Neto E-commerce Suite
How to send an email campaign with Neto M@il
eBay
eBay webinar - how to link your eBay account and list products to eBay
How to add eBay item specifics
How to create an eBay listing rules template (to list products to eBay)
How to migrate existing eBay listings to Neto
How to turn on eBay order management
How to map eBay shipping methods to Neto shipping methods
How to map your product categories to eBay categories
How to assign an eBay listing rules template to existing active listings (for eBay migration)
How to create an eBay listing schedule
How to list a product to eBay
How to map your payment methods
How to map your eBay order tracking information
General
Content Management
Products
Orders & Payments
Customers
eBay
Add-ons
Marketing
Importing and Exporting
Neto POS
Neto Training Videos