Freight shipping

For listings with shipping set to “freight” (shipping to be calculated by the Neto system) eBay requires you to populate the invoice each time a buyer purchases an item from you with the correct freight rates (based on the buyer’s location). This can often be a time consuming process and typically requires manual human intervention.

Neto solves this problem by automating freight invoices. When a buyer purchases an item on eBay, Neto will automatically populate their eBay invoice and checkout with the correct shipping cost based on their shipping postcode.

To set up freight type shipping on your listing there are 3 parts that need to be completed.

Select Freight Shipping on Listing Rules Template

On your listing rules template under shipping tab you need to select Freight as the shipping

The other option you have on listing rules template above is the ability to map your freight calculator to specific shipping methods. You can choose from a specific method or cheapest of all your options.

When selecting cheapest of available shipping methods you can limit which methods the system automatically chooses cheapest from by making the visible or not to eBay. You can access this by going to Shipping > Shipping Methods > select method and on next page:

This allows you to only use certain shipping methods for your ebay freight type rates.

Freight Settings

To turn on automated freight invoicing in the system:

  1. Go to: eBay > setup > settings > freight invoice settings 
  2. Enable “auto send invoices for freight listings”
  3. Save changes

Our system automatically invoices the freight transactions on eBay every fifteen minutes. If you would prefer instant invoicing you can get this by using the eBay Notification API.

Next to “Payment Instructions For eBay Invoice”, you can also add additional payment instructions that will appear in these invoices. The invoices sent are eBay invoices and are seen as coming from eBay itself (therefore bypassing any potential spam issues).

Our system automatically invoices the freight transactions on eBay every fifteen minutes. If you would prefer instant invoicing you can get this by using the eBay Notification API.

 

Setup Instant eBay Downloads (optional)

Our system automatically downloads eBay transactions and orders into your control panel every 15 minutes. If you would prefer to have transactions and orders downloaded instantly you will need to setup your own eBay developer account and link this to your Neto List&Send account.

Please note: This is optional and only required if you would like eBay transactions and orders to be downloaded or invoiced instantly.

  1. Go to: ebay > setup > instant order downloads
  2. Populate the form with your developer account information and save. 
     

Step by step instructions for obtaining the above required information:

  1. Create a free eBay Developer Account by going to:
    https://developer.ebay.com/Join/default.aspx  to create your free account.
  2. Create application keys by clicking on "Get Keys" and "Generate Production Keys" from the home page of your developer account.
  3. Configure settings by click on the "Configure Settings" link after you have generated production keys.
  4. Click "Customize the eBay User Consent Form"
  5. Click "Generate Runame" to generate a Runame
  6. Once you have generated your Runame you must edit the details of your Runame.
  7. Change the Accept Redirect URL and Reject Redirect URL to:
    https://store.neto.com.au/cgi-bin/suppliers/index.cgi?item=ebaystores&rtnfn=accept
  8. Copy and paste the above code exactly.
  9. Enter the details you have now generated in the fields provided above.
  10. Save.

Now that you have added a developer account you will need to generate the notification token in our system by going ebay > setup > settings > store manager > click your ebay username > generate notification token.