Hosting and security

Australia’s leading retail management platform

World-class Australian hosting

Our web servers are hosted in a world-class data complex in Sydney, Australia. Many eyes keep a lookout for your website. The data centre NOC, our own systems, and the third-party service, Pingdom, monitor the availability of your website from many locations worldwide.

CDN and website accelerator

Neto increases your website speed by both getting its content closer visitors (via a global CDN - Content Delivery Network), and by ensuring that every page renders as fast and efficiently as possible regardless of the visitor's device or location.

99.9% uptime guarantee

We are so confident in our ecommerce hosting service that we offer a 99.9% uptime guarantee as part of our standard SLA (Service Level Agreement).

Daily backups

We run automatic backups to ensure your online store's data will always be safe and sound. These backups are stored offsite for 30 days allowing you to roll back at any time. Hourly backups available on enterprise plans.

Staff audit trail

Track every action a staff user takes by username and IP address. Lock your control panel down to IP address for added peace of mind.

Secured by Imperva

PCI DSS compliant WAF with state-of-the-art security and performance for every single customer.

Staff user permissions

Our user permissions systems allows you to control exactly what a staff member can see and do from within your control panel on a page-by-page basis.

SSL secure

Every customer is issued with their own SSL certificate for their own domain name.

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