Stock control Settings

To manage stock levels on eBay you need to switch on order management.

  1. From the Neto dashboard, select eBay > Setup & tools

  2. On the eBay Settings page, select Settings.

  3. Untick Disable automatic eBay order management.

Once unticked stock will be managed differently based on whether you have a template assigned or not.

Template Assigned

Neto will manage stock on eBay once you assign a listing rules template to an active listing or otherwise list a brand new item.

No Template Assigned

If you have active listings and do not wish to update your descriptions you can switch on a system setting to only update stock and nothing else.

  1. From the Neto dashboard, select eBay > Setup & tools

  2. On the eBay Settings page, select Settings.

  3. Tick Only update stock qty on listings without a listing template.

Stock Update Timing

Neto does not continuously update stock levels on eBay. You will normally see smaller quantities on eBay then in the Neto control panel - this is completely accurate. The stock check and update process runs every 15 minutes.

The quantities on eBay only update when they fall below a threshold that can be found here:

  1. From the Neto dashboard, select eBay > Setup & tools

  2. On the eBay Settings page, select Settings.

  3. Restock eBay Fixed Listings at “X” Qty

When the quantity on eBay falls below this number the stock then gets automatically updated on the eBay listing with the quantity defned in listing template being used for that SKU.

Note:

  • Stock will only update onto eBay if you have stock in the system. If your template is set to list 10 quantity and you only have 6 left - only 6 will be listed on eBay when quantity falls below threshold.
  • If you have out of stock function switched on then your listing will stay live but with no ability to purchase until you add more stock in system.
  • For listings without a template and config to manage stock levels switched on: The amount that will be listed will be full stock quantity that is in Neto. This quantity will adjust every 15 minutes if the quantity changes. Example: you sell an item through your website or add stock to Neto, the eBay stock qty will change to this amount.