Tracking Numbers

Tracking numbers are posted to eBay with carrier links once you dispatch an order within the system.

The number that is posted will be the tracking number from consignment label that is created by the system. If you do not need to use consignment labels (for example you drop ship) then you will need to manually add the number to the system before dispatching the order otherwise no tracking information will be posted to eBay.

 

Manually Adding Tracking Numbers

Firstly ensure you have Service & Rates set up based on the carrier the tracking number relates to. Note that if you have one set up that you create and manifest to a carrier you will have to create a new one so the consignments you create do not get added to your normal carrier.

In this example we have created one called eBay Tracking - Star Track so that way if you already use Star Track as a carrier option you can continue using it for those consignments but you can apply tracking to this service for ones that say are sent by a drop shipper through Star Track.

 

 

Secondly a generic carrier needs to be set up for adding consignments that are not manifested to a carrier.

1. If you don't already have one create a generic carrier module create a new one and name it accordingly.

 

2. Within this generic carrier select all the services that you have created in earlier step.

 

3. Within carrier settings under Manifest & Label Settings:

Require cubic or weight for each article > set to No

Do Not Populate Consignment Number > set to Yes

 

Thirdly, you add the tracking number to order in system and on dispatch it willl get posted to eBay.

1. Move order into Pack status

 

2. Select Auto Generate Shipping Consignment

 

3. Select:

  • From drop down the service you have created earlier,
  • Add tracking number
  • Click Add Article To Consignment

 

4. Your consignment should look similar to this. Note that you don't need to enter package dimensions or weight as this will be ignored thanks to earlier setting. Click Save Changes.

 

5. Your consignment has been saved and added to a generic manifest. You can now click dispatch so that the tracking number and postage date is added to transaction on eBay.

 

Lastly, we suggest you submit or lock the generic manifest on a regular basis to keep your consignments separated by certain date ranges. As it is a generic carrier the manifest will not be submitted to anyone but rather locked down in our system so a new one will then be used for subsequent tracking numbers.

 

eBay Tracking Codes

To make sure your tracking links are displayed correctly on customers eBay accounts the third party name of your service and rate needs to match one of the following service codes. You can define this under each service in the system by going to: shipping > shipping services and rates and then drilling into the related service and entering one of the below values into the "Thirdparty Name" field.

You must use the eBay Service Code for mapping

Shipping Service Name eBay Service Code (use this for mapping) Max shipping days Min shipping days
Standard Shipping AU_standardShipping 6 2
Standard International Flat Rate Postage AU_StandardInternational 15 3
Standard Delivery - Registered AU_StandardDeliveryRegisted 6 1
Standard delivery AU_StandardDelivery 6 1
Australia Post Parcel Post Parcel + Signature AU_RegularParcelWithTrackingAndSignature 6 2
Australia Post Regular Parcel + Tracking AU_RegularParcelWithTracking 6 2
Australia Post Parcel Post Parcel AU_Regular 6 2
Australia Post Prepaid Parcel Post 5kg Satchel + S AU_RegisteredParcelPostPrepaidSatchel5kg 6 2
Australia Post Prepaid Parcel Post 500g Satchel + AU_RegisteredParcelPostPrepaidSatchel500g 6 2
Australia Post Prepaid Parcel Post 3kg Satchel + S AU_RegisteredParcelPostPrepaidSatchel3kg 6 2
Australia Post Regular Parcel Registered AU_RegisteredParcelPost 6 1
Australia Post Regular Parcel Registered AU_Registered 6 2
Australia Post Prepaid Parcel Post 5kg Satchel AU_PrePaidParcelPostSatchels5kg 6 2
Australia Post Prepaid Parcel Post 500g Satchel AU_PrePaidParcelPostSatchels500g 6 2
Australia Post Prepaid Parcel Post 3kg Satchel AU_PrePaidParcelPostSatchels3kg 6 2
AusPost Registered Post International Parcel AU_AusPostRegisteredPostInternationalParcel 10 3
AusPost Registered Post International Padded Bag 5 AU_AusPostRegisteredPostInternationalPaddedBag500g 10 3
AusPost Registered Post International Padded Bag 1 AU_AusPostRegisteredPostInternationalPaddedBag1kg 10 3
AusPost Air Mail Parcel AU_AirMailInternational 10 3
eBay Now Same-Day Scheduled Delivery AU_eBayNowSameDayDelivery 1 1
eBay Now Immediate Delivery AU_eBayNowImmediateDelivery 1 1
Local Pickup AU_Pickup 0 0
UBI Smart Parcel AU_UBISmartParcelFromAbroad 10 5
Toll Global Economy AU_TollGlobalEconomyFromAbroad 8 4
TNT International Express AU_TntIntlExp 4 2
Standard delivery from outside AU AU_StandardDeliveryFromOutsideAU 10 6
Other Int'l Postage (see description) AU_OtherInternational 0 0
Expedited delivery from outside AU AU_ExpeditedDeliveryFromOutsideAU 5 1
Economy delivery from outside AU AU_EconomyDeliveryFromOutsideAU 20 11
Toll Consumer Delivery AU_Toll 3 1
TNT AU_TNT 3 1
Star Track Express AU_StarTrackExpress 3 1
Australia Post Express Post 5kg Satchel AU_PrePaidExpressPostSatchel5kg 3 1
Australia Post Express Post 500g Satchel AU_PrePaidExpressPostSatchel500g 3 1
Australia Post Express Post 3kg Satchel AU_PrePaidExpressPostSatchel3kg 3 1
Australia Post Express Post 500g Satchel + Signatu AU_PrePaidExpressPostPlatinum500g 3 1
Australia Post Express Post 3kg Satchel + Signatur AU_PrePaidExpressPostPlatinum3kg 3 1
AusPost PrePaid Express Post International Satchel AU_PrePaidExpressPostInternationalSatchels3kg 7 3
AusPost PrePaid Express Post International Satchel AU_PrePaidExpressPostInternationalSatchels2kg 7 3
AusPost PrePaid Express Post International Envelop AU_PrePaidExpressPostInternationalEnvelopeC5 7 3
AusPost PrePaid Express Post International Envelop AU_PrePaidExpressPostInternationalEnvelopeB4 7 3
AusPost PrePaid Express Post International Box 5Kg AU_PrePaidExpressPostInternationalBox5kg 7 3
AusPost PrePaid Express Post International Box 20K AU_PrePaidExpressPostInternationalBox20kg 7 3
AusPost PrePaid Express Post International Box 10K AU_PrePaidExpressPostInternationalBox10kg 7 3
Fastway Couriers AU_FastwayCouriers 3 1
Australia Post Express Post 5kg Satchel + Signatur AU_ExpressPostSatchel5kgSignature 3 1
Australia Post Express Post Parcel + Signature AU_ExpressPostParcelSignature 3 1
AusPost Express Post International Parcel AU_ExpressPostInternational 7 3
Express delivery AU_ExpressDelivery 3 1
AusPost Express Courier International AU_ExpressCourierInternational 4 2
Australia Post Express Post Parcel AU_Express 3 1
Expedited Shipping AU_expeditedShipping 3 1
Express International Flat Rate Postage AU_ExpeditedInternational 7 3
eBay Now Next-Day Scheduled Delivery AU_eBayNowNextDayDelivery 2 2
DHL AU_DHL 3 1
Courier AU_Courier 3 1
Australian air Express Metro 15kg AU_AustralianAirExpressMetro15kg 3 1
Australian air Express Flat Rate 5kg AU_AustralianAirExpressFlatRate5kg 3 1
Australian air Express Flat Rate 3kg AU_AustralianAirExpressFlatRate3kg 3 1
Australian air Express Flat Rate 1kg AU_AustralianAirExpressFlatRate1kg 3 1
Free In-store pickup AU_bopis 0 0
AusPost Sea Mail Parcel AU_SeaMailInternational 60 30
eBay Australia Post Express Post 500g Satchel AU_ExpressPostSatchel500g 3 1
eBay Australia Post Express Post 3kg Satchel AU_ExpressPostSatchel3kg 3 1
eBay Fastway Road Express AU_eBayFastwayRoadExpress 12 1
eBay Australia Post Flat Rate 500g Satchel AU_eBayAusPost500gFlatRateSatchel 6 2
eBay Australia Post Flat Rate 3kg Satchel AU_eBayAusPost3kgFlatRateSatchel 6 2