All your customers in one place

Deliver an amazing omni-channel customer experience

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A great purchase experience

Today’s customers have higher expectations both online and offline than ever before.
Meet their expectations across all of your sales channels.

Customer management

Keep track of your customers across all sales channels in a centralised database. Offer a personalised experience no matter where they are.

Customer self-service

Give customers the ability to track their purchase history across all your sales channels, lodge returns and make layby payments.

Customer loyalty

Reward loyal customers with a loyalty points program. Customers can earn credit that can be used towards future purchases.


Vital customer statistics at a glance

Customer snapshot

Quickly explore each customer's account to view vital statistics such purchase history, last contact date, outstanding balance and more.

Inbuilt reports

Get to know your most valuable customers. Run customer sales reports to track customer success across all sales channels.


Extend and customise

You're adaptable—your customer management solution should be too. Tailor your database to your specific industry needs custom fields and third-party add-ons.

Custom fields

Collect the precise information you need by extending the native field set with your own custom fields.

Manage customers

Import and export customer data as CSV or API. Classify customers into groups for better reporting.

Third-party add-ons

Extend the power of Neto with third-party add-ons, including help desk systems, CRM platforms, and email marketing solutions.


Trusted by thousands of businesses

Be in the company of some of Australia's biggest household names, who have turned over more than a combined $2 billion of sales through Neto.

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The only platform you need

Customer management is part of Neto’s all-in-one retail platform. Run your business from one integrated dashboard.

Sell online, in store, and on marketplaces

Manage inventory and customers

Pick, pack, and ship your orders

Report on your store's success

Start your trial today

No fees. No credit card. No risk.

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