A great purchase experience
Today’s customers have higher expectations both online and offline than ever before.
Meet their expectations across all of your sales channels.
Keep track of your customers across all sales channels in a centralised database. Offer a personalised experience no matter where they are.
Give customers the ability to track their purchase history across all your sales channels, lodge returns and make layby payments.
Reward loyal customers with a loyalty points program. Customers can earn credit that can be used towards future purchases.
Vital customer statistics at a glance
Quickly explore each customer's account to view vital statistics such purchase history, last contact date, outstanding balance and more.
Get to know your most valuable customers. Run customer sales reports to track customer success across all sales channels.
Extend and customise
You're adaptable—your customer management solution should be too. Tailor your database to your specific industry needs custom fields and third-party add-ons.
Collect the precise information you need by extending the native field set with your own custom fields.
Import and export customer data as CSV or API. Classify customers into groups for better reporting.
Extend the power of Neto with third-party add-ons, including help desk systems, CRM platforms, and email marketing solutions.
Trusted by thousands of businesses
Be in the company of some of Australia's biggest household names, who have turned over more than a combined $2 billion of sales through Neto.
The only platform you need
Customer management is part of Neto’s all-in-one retail platform. Run your business from one integrated dashboard.
Sell online, in store, and on marketplaces
Manage inventory and customers
Pick, pack, and ship your orders
Report on your store's success