Setup & Support Package

Leverage a service subscription to help you set up and maintain your Neto online store. Neto Managed Services are designed to help you get set up and trading faster so that you can focus on growing your online business.

 

Get set up and trading faster

Neto specialists use their technical, design, and copywriting skills to build an effective ecommerce presence for customers, and also provide ongoing maintenance and support.

Product configuration

Shipping & payment setup

Website content creation

Ongoing consultation

S M L
Products configured 100 250 1000
Web pages created 5 7 15
Adding (including reformatting and resizing) logo provided by the client
Website template styling to match branding
Configure payment gateway (for credit card processing)
Set up shipping methods using setup wizard
Add SEO metadata to product and web pages
Domain name URL registration
Setting website live on URL
Consultation and maintenance 1 hour per month 3 hours per month 6 hours per month


$159 per month
Min cost: $3,816
Min term: 24 months

Or

$90 per month
Plus $799 upfront
Min cost: $1,879
Min term: 12 months


$199 per month
Min cost: $4,776
Min term: 24 months

Or

$90 per month
Plus $1,299 upfront
Min cost: $2,379
Min term: 12 months


$249 per month
Min cost: $5,976
Min term: 24 months

Or

$100 per month
Plus $1,799 upfront
Min cost: $2,999
Min term: 12 months

 

Terms

  • Collecting product data from the client
  • Formatting product data into the Neto format if required
  • Configuring the product and category page design to meet customer requirements
  • Configuring the category data and structure
  • Configuration of shipping information
  • Uploading product data into Neto
  • Writing unique copy based on client input
  • Adding (including formatting and resizing) a logo provided by the client
  • Adding (including formatting and resizing) photos provided by the client
  • Sourcing stock images when quality client images are not available (this does not apply to e-commerce products or galleries)
  • Changing the design of pages created as allowed within the template

Unique copy created based on customer input is limited to page copy and doesn't include product copy, unless the product copy add-on has been ordered.

Using the theme editor we will style your webstore colours, fonts and logos to match your existing branding.

Unlimited revisions based on client change requests to the following:

  • Writing unique copy based on client input
  • Adding (including reformatting and resizing) a logo provided by the client
  • Adding (including reformatting and resizing) photos provided by the client
  • Sourcing stock images when quality client images are not available (this does not apply to ecommerce products or galleries)
  • Changing the design as allowed within the template
  • Configuring the ecommerce shop if applicable, including assisting in configuring a payment gateway, uploading products, uploading images, setting up product metadata
  • Adding the SEO metadata used to optimise the site for search engines
  • Setting the domain URL to which the site should be published. Any Neto Managed Services material utilized in any such site shall be subject to Exclusivity Rights in respect of core clements

Unique copy created based on customer input is limited to page copy and does not include product copy, unless the product copy add-on has been ordered.

Revisions will be completed within 5 business days. All parties agree that it is crucial keep the revision rounds to a minimum and will work together to achieve this through clear communication.

Configure your selected payment methods. You will need to supply Paypal or payment gateway account details to complete this service. We will provide details on how to setup a Paypal account and recommended payment gateway providers.
Configure your shipping matrix, import your rates and configure any advanced requirements (such as specific shipping rules for specific products or customer groups).

Configuration of the following product SEO metadata:

  • SEO page title
  • SEO meta keywords
  • SEO meta description
  • SEO page heading
  • SEO canonical URL
  • Product URL

Configuration of the following Web Page SEO metadata:

  • SEO page title
  • SEO meta keywords
  • SEO meta description
  • SEO page heading
  • SEO canonical URL

Configuration of SEO metadata will be completed for the products and web pages included in your subscription only. Products and web pages outside of your subscription will not be configured for SEO.

  • You can select the day that you wish to launch your site.
  • We process Go Lives between Monday and Thursday.
  • We do not process Go Lives on a Friday or a day before public holidays in event there is an issue that stops the site from working over the weekend/holiday.
  • When your website is ready to go live, our systems administrators can assist you to point your Neto site to a custom domain if required.
Monthly consultation hours are listed below, consultation is defined as:
  • Calls and support for any refreshments, revisions or technical support following initial site approval.
  • Reviewing the performance of the site with the client, promoting edits and updates.
  S M L
Consultation 1 hour per month 3 hours per month 6 hours per month
 

Optional add-on services

Product Description Price
Additional 5 Pages Building additional pages and populating these with custom copy and images as needed. $40
Once-off
Additional Products per 50 products Configuring additional products for an ecommerce website. $80
Once-off
Blog Copywriting The delivery and publication of three custom blog posts, based on blog topics as agreed with the client and each consisting of 350 words. $130
Once-off
Onsite Photography Up to a two-hour photoshoot with a Neto-certified photographer at the location of the client's choosing and delivery of 30 high-resolution images from the shoot. $390
Once-off
Product Copywriting Product and storefront copy for 50 products, where each product is provided with a 10-50 word blurb, and a description of 20-50 words is written for each category. $1,700
Once-off

Prices shown in AUD exclusive of GST. Purchases in Australia will be assessed GST.

 

FAQ

Yes, to purchase a managed service plan, you will require a Neto subscription.
No, Neto Managed Services is an optional add-on service. You can choose to do it yourself, or leverage our professional services to set up and manage your online store.
Yes, all managed service plans have a minimum monthly term. Please review the above table for the applicable contract term.
To speak to a sales consultant about ordering a Neto Managed Service plan, please call 1300 730 300 (Mon-Fri 9am-5pm AEST), email sales@neto.com.au or complete the form below.
 

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ABN: 91 147 190 118

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