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8 Vital updates that every retailer needs to know about ecommerce in Australia

8 Vital updates that every retailer needs to know about ecommerce in Australia

If you’re an Australian retailer, you’re well aware the consumer landscape is changing rapidly. In fact, it’s evolving rapidly enough for several major research and advisory companies to produce yearly reports on the subject. Hidden in these reports, you’ll find a wealth of information you can us... read more →

3 Ways to accelerate your order fulfilment with efficient picking, packing, and shipping

3 Ways to accelerate your order fulfilment with efficient picking, packing, and shipping

As an online retailer, you’re well aware that it’s critically important to attract website traffic and convert your visitors to customers. That’s why you’ve invested in a flexible and powerful ecommerce platform, and loaded it up with detailed product information and helpful general content. ... read more →

Keep Them Coming Back: 4 Essential Tips to Delivering Great Customer Service Online & Offline

Keep Them Coming Back: 4 Essential Tips to Delivering Great Customer Service Online & Offline

Just last year, online sales in Australia exceeded $20 billion; a 16.9% increase from 2015 and a rate of growth that is five times that of traditional retail spending. But despite the increase in o... read more →

Let Neto set you up for ecommerce success

Let Neto set you up for ecommerce success

You’ve identified the problem: your ecommerce store has outgrown your current sales platform. You’re spending too much time and effort maintaining multiple different systems, or too much money buying add-on modules to achieve business-essential tasks. Every time a vendor updates one thing, someth... read more →

6 questions you need to ask before you start wholesaling

6 questions you need to ask before you start wholesaling

You know you’re doing things right when business is booming and customers’ cash is flowing fast. But consumers can be fickle things, and markets can shift overnight. So how do you make sure your business is robust and able to withstand market downturns? If you went looking for personal ... read more →

6 Warning signs that your business is outgrowing your Ecommerce platform

6 Warning signs that your business is outgrowing your Ecommerce platform

There are many factors to consider when you’re selecting an ecommerce platform, and when you first start selling online, it can be hard to find one that’s the right match. Even if you find a good fit at the start, your needs will change as you grow. You’ll list more products in more categories. Y... read more →

Get digitally fit for a happy and healthy Ecommerce future

Get digitally fit for a happy and healthy Ecommerce future

In our recent market investigation with Telstra, we took the opportunity to ask 1001 active online shoppers what mattered most to them. They were a reasonably diverse group—predominantly from cities along the eastern coast of mainland Australia, but equally split between genders, age groups, and ... read more →

A Note from Ryan, Our CEO

A Note from Ryan, Our CEO

Firstly, I would like to thank you for being a Neto customer and for your ongoing support. I would also like to acknowledge that over the past 12 months, our service levels have dipped below what I would deem to be acceptable. This is something I am actively addressing as our highest priority and... read more →

Empower your ecommerce customers with a branded mobile app

Empower your ecommerce customers with a branded mobile app

Over the past five years, mobile devices have begun to dominate the consumer landscape around the world. In Australia, 71% of consumers are now using mobile devices for online transactions because it’s fast, easy, and convenient.... read more →

How to Surprise and Delight your Customers on a Budget

How to Surprise and Delight your Customers on a Budget

If you’re already sending delivery updates, follow up emails, and connecting with your customers on social media, it’s time to think about those extra things you can do to make your customer experience... read more →

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